Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237282 Views
  • 2 replies
  • 2 kudos

Resolved! Keeping my number?!

I bought a new phone on a new contract - still with o2, as I was on my last phone, but obviously new tariff. How do I keep my number?! Even the guy in the o2 store couldn’t help me, didn’t know if I’d still need a pac code or what! He started by sayi...

DelS by Level 1: Joiner
  • 963 Views
  • 3 replies
  • 0 kudos

Resolved! Missed calls

Galaxy S8+ approximately 12 months on o2 pay monthly - for some reason Its hit and miss whether I receive phone calls. I can have the phone in my hand and it doesn't ring - yet I get the free text alerts to advise of a missed call.Mobile signal is pe...

PinkBiker by Level 1: Joiner
  • 2098 Views
  • 3 replies
  • 0 kudos

Data not activated after port.........

I've just signed up for new service provider and ported my old number to the new sim. The number got transfered fine and I can make calls but there is no data activated. I can turn on the wifi but no data connection. It's been six days without any da...

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magicshaw by Level 1: Joiner
  • 8659 Views
  • 64 replies
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Resolved! O2 open

I have an o2 open code but when I log in it will not let me input the code to submit. Any clues why it will not let me continue?

Bono by Level 1: Joiner
  • 1676 Views
  • 7 replies
  • 0 kudos

Resolved! Data

Can I share data with other o2 numbers ?

Gazzavee by Level 1: Joiner
  • 718 Views
  • 3 replies
  • 0 kudos

Resolved! Free numbers

Is it free to dial any 0808 number from O2?

Booi by Level 1: Joiner
  • 829 Views
  • 2 replies
  • 0 kudos

Resolved! request pac cod

hi i need my pac cod i already have sim card and need pac cod would you please send me the pac cod and cancel my contract thanksregard

jafar by Level 1: Joiner
  • 1474 Views
  • 4 replies
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Resolved! I Have a Family & Friends Code via My O2 Open Discount but don’t know how to apply it for my wife

I have an O2 Open discount via my employer and on My O2 Open Account page I can see a Family & Friends code which says “Family and FriendsTreat a loved one to up to 25% off their Airtime Plan, for 24 months.Your Code : xxxxxxxxxx“. But I don’t know h...

DavidovC by Level 1: Joiner
  • 7990 Views
  • 9 replies
  • 0 kudos

How long should it take to cancel an order?

26 May Rebecca called me to offer an upgrade and we agreed a new package.31 May I rang after hearing nothing to find out the handsets were out of stock, but was told that they had a delivery and would get me one the next day.The next day I rang to fi...

Resolved! Changing phone bill date

I want to change the date my phone bill comes out on so that it is a day or two after i get paid rather than the week before. Is there a way I can do this in an o2 store with a member of staff or do i need to phone up? if so, what is the number?

alicefnew by Level 1: Joiner
  • 742 Views
  • 2 replies
  • 0 kudos