on 04-04-2020 11:12
i there,im un-employed at the moment because of corona virus. am i be able to freeze my bill this month?
on 04-04-2020 11:15
on 04-04-2020 11:35
on 04-04-2020 11:35
Hello @KemalCorek
Sorry to hear you are unemployed presently.
Difficult times.
Follow link given above.
When calling customer services ~ call early 08.00am
may have a better chance of getting through then.
Best wishes TallTrees
on 04-04-2020 11:41
on 04-04-2020 11:45
on 04-04-2020 11:45
on 04-04-2020 16:54
on 04-04-2020 16:55
on 04-04-2020 16:55
on 04-04-2020 18:28
on 08-04-2020 13:08
on 08-04-2020 13:08
I cannot pay my bill due to corona virus job loss. I cannot get hold of O2 after days of calls.
I have three phones in the family £100 a month. They are disgusting people. Never ever use O 2 once this is over.
O2 have just left us hanging with the inevitable debt collection at my door in three months.
Hope the government close this shower of ******e down soon.
on 08-04-2020 13:10
on 08-04-2020 13:10
you need to call
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...