Contracts

[JoshuaOkorom]

My contract is ending, I want to upgrade from a monthly contract with a phone to just sim only.

Is this possible and will I be able to keep the same phone number?

[Cleoriff · Accepted solution]

Hi @JoshuaOkorom 

Yes you will. When your upgrade options show in My O2 like so

You will keep the same number as everything is changed on the system.

[bigdavie88]

Yes. Its more or less a tariff change. Login to myo2 and select upgrade then select sim only instead of handset. You then continue to use same sim on new simo tariff.

[JoshuaOkorom]

The options I’ve been given online under ‘Your upgrade options’ are
‘Packages for you’ and ‘More devices”. Nothing to do with sim only.

If I want to change to a SIM contract thats cheaper than my current monthly contract, would I need to change my number?

[Cleoriff]

@JoshuaOkorom 

No, if you upgrade, you would keep your number

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

[MI5]

@JoshuaOkorom 

Your option to upgrade to sim only won't appear until you reach the minimum term of your contract, ie, your upgrade date.