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JoshuaOkorom
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My contract is ending, I want to upgrade from a monthly contract with a phone to just sim only.

Is this possible and will I be able to keep the same phone number?
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Cleoriff
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Hi @JoshuaOkorom 

Yes you will. When your upgrade options show in My O2 like so

upgrade sim only.PNG

You will keep the same number as everything is changed on the system.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @JoshuaOkorom 

Yes you will. When your upgrade options show in My O2 like so

upgrade sim only.PNG

You will keep the same number as everything is changed on the system.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
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bigdavie88
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Yes. Its more or less a tariff change. Login to myo2 and select upgrade then select sim only instead of handset. You then continue to use same sim on new simo tariff.
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JoshuaOkorom
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The options I’ve been given online under ‘Your upgrade options’ are
‘Packages for you’ and ‘More devices”. Nothing to do with sim only.

If I want to change to a SIM contract thats cheaper than my current monthly contract, would I need to change my number?
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Cleoriff
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@JoshuaOkorom 

No, if you upgrade, you would keep your number

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@JoshuaOkorom 

Your option to upgrade to sim only won't appear until you reach the minimum term of your contract, ie, your upgrade date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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