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Level 1: Joiner
Posts: 1
Registered: ‎29-10-2018
Accepted Solution

Contract up and no longer want the sim

Hello, my contract is up and I no longer want to pay the airtime, how can I cancel this? Thanks
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Posts: 106,056
Topics: 554
Solutions: 13,965
Registered: ‎04-04-2012

Re: Contract up and no longer want the sim

Hi @Dot 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,692
Topics: 574
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Registered: ‎04-01-2009
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Community Manager
Posts: 7,649
Registered: ‎23-07-2014

Re: Contract up and no longer want the sim

Hi @Dot

Please have a look at the guide linked above and let us know if you're all good or have any additional questions. thumbsup

Feel free to let us know also, as you mentioned cancelling your contract, if there's anything you feel O2 could improve on and we can make sure to pass on your feedback. Smiley Happy

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