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Contract up and no longer want the sim

Dot
Level 1: Joiner
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Hello, my contract is up and I no longer want to pay the airtime, how can I cancel this? Thanks
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MI5
Level 94: Supreme
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Hi @Dot 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
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  • 27490 Solutions
Registered:

Hi @Dot 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Marjo
Former Staff
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Hi @Dot

Please have a look at the guide linked above and let us know if you're all good or have any additional questions. thumbsup

Feel free to let us know also, as you mentioned cancelling your contract, if there's anything you feel O2 could improve on and we can make sure to pass on your feedback. slight_smile

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