Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237373 Views
  • 2 replies
  • 2 kudos

Resolved! Cant call inside Spain 😠

I am roaming in Spain and no local or nationl numbers work!Option for roaming just tells me the number isnt allocatedVery irritated!

Jodele by Level 1: Joiner
  • 1111 Views
  • 3 replies
  • 0 kudos

Resolved! OTAC number

OTAC is ****** :this come up on my phone what is it about 

ollieowl by Level 1: Joiner
  • 7839 Views
  • 1 replies
  • 0 kudos

Resolved! Sheffield Broken Mast

HiJust moved into Handsworth sheffield to find I have no signal, after a little investigation I find that a mast not more than 1/4 of a mile from my new house is not working, does anyone know how long these problems take to fix or whether it is an on...

Karl2003 by Level 1: Joiner
  • 1705 Views
  • 4 replies
  • 0 kudos

Resolved! Pay for 1GB but getting unlimited data usage for free

Hio2 Chat can’t help me with this..!So I pay approx £17 for my son’s contract. 1GB data, unlimited texts and calls. My son, however, is getting unlimited data. His data usage monthly is between 8 and 38gb a month. It’s in black and white when I check...

Millie123 by Level 2: Apprentice
  • 3299 Views
  • 11 replies
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Resolved! Smart Switch without my old device

Recently upgraded my phone with o2 refresh as I damaged my old phone and was due an upgrade anyway, and having recieved my new phone apparently the only way to transfer data is with smart switch. I can't use smart switch as my old device is damaged b...

imMatty by Level 1: Joiner
  • 4334 Views
  • 5 replies
  • 0 kudos

Resolved! Contract sim

If i have a contract sim but i want to change the amount of data i get a month , with less texts and minutes , is that possible ?

L_petch by Level 1: Joiner
  • 921 Views
  • 4 replies
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Resolved! Awful service suddenly.

See picture and tell me if this is ok. I’ve started having this awful service at the place I work since about a week ago. It was perfectly fine before (for years tbh) and its completely useless now. Even basic stuff like website loading doesn’t work ...

695E132B-6F16-46F7-9881-A70B171FFFEF.jpeg
wasyl00 by Level 1: Joiner
  • 1326 Views
  • 4 replies
  • 0 kudos

Resolved! Premium Numbers

How much does it cost to phone a number beginning 07022

Stece29 by Level 1: Joiner
  • 844 Views
  • 2 replies
  • 0 kudos