Solved: Re: Contract to PAYG

Dxzz · ‎02-12-2019

Hi was just wondering how I would go about change from contract to PAYG sim, my contract has now reached the 2 year point & already have a new phone but would not like to switch numbers.

Any help appreciated

MI5 · ‎02-12-2019

@Dxzz

Just call customer service on 202 and they will do the transfer for you Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-12-2019

@Dxzz

Just call customer service on 202 and they will do the transfer for you Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎04-12-2019

@Dxzz what's the latest with your situation? Have you spoken to customer services and were they able to get you switched over to PAYG?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Contract to PAYG

O2 offer pre-order S25 ULTRA & gets buds pro3 for ...

Multi Discount

Can i possibly get through to a UK O2 support cent...

Cancel a contract

I no longer have this number