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Rayholt48
Level 1: Joiner
  • 2 Posts
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How do you talk to person. Contact number just ends with goodbye
Message 1 of 3
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Cleoriff
Level 94: Supreme
  • 126678 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

Hi @Rayholt48 

Try calling O2 from any number in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

 

Or you could ask here, we may be able to answer your question?

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 126678 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

Hi @Rayholt48 

Try calling O2 from any number in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

 

Or you could ask here, we may be able to answer your question?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
889 Views

5g
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Kudo
Message 3 of 3
739 Views