Unable to send txt from france

[Rich867]

Hi,

I can receive txts ok but am unable to send them.

I have plenty of credit but added another £10 just to play safe.

Obviously I have signal as I can receive txts but just cannot send.

I can't contact O2 support as whenever I pick "help" in the android app it takes me to a webpage. And if I pick start chat in the webpage it says use the O2 app, aarrgghhh.

Why is this so difficult??!?

Thanks 

[MI5]

@Rich867 

Some things to try:

Reboot phone.

Check roaming is on in phone settings.

Manually search for another network

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.