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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52810 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26711 Views
  • 19 replies
  • 2 kudos

Resolved! payg sim

looking for a payg sim that will be for minimal use, i have seen most of O2 have to be topped upmonthly is this the case?does anyone know of any payg sims that can are ideal for not being used frequently if O2 cannot supply this Thanks

minty1 by • Level 1: Joiner
  • 948 Views
  • 8 replies
  • 0 kudos

Tariff

How can I change my tariff from the money I have in my account or change the date etc

Matter by • Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Cancelling contract

Hi, I’ve never used my sim, I got it as part of a deal to make my virgin broadband cheaper. I have cancelled it now; left the country and live In Australia without the sim. I want to cancel my direct debit and contract completely.

Top up problem

Hi, I have a top up problem. I tried a lot but I couldn’t top up and also I tried with two cart one is debit one credit card. Could you help me today and tomorrow? I’m working 7 am to 7 pm so I can’t go to store or anywhere, I also have Screenshot ab...

Omer by • Level 1: Joiner
  • 427 Views
  • 3 replies
  • 0 kudos

Top up

I’ve topped up 15 pound for the 30gb bundle it’s took my money but not gave me anything

Harvey1 by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Signal faults

I have big signal faults,lucky to get 1 bar signal

Jayjay1 by • Level 1: Joiner
  • 274 Views
  • 2 replies
  • 0 kudos

Resolved! bad signals

In my area there is 5g.But the signals is too much poor. Thanks in advance

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