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on 23-12-2020 07:22
Solved! Go to Solution.
Accepted Solutions
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23-12-2020 07:43 - edited 23-12-2020 07:43
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23-12-2020 07:43 - edited 23-12-2020 07:43
Hi @Rayholt48
Try calling O2 from any number in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Or you could ask here, we may be able to answer your question?
Veritas Numquam Perit
- 128843 Posts
- 836 Topics
- 7603 Solutions
23-12-2020 07:43 - edited 23-12-2020 07:43
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23-12-2020 07:43 - edited 23-12-2020 07:43
Hi @Rayholt48
Try calling O2 from any number in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Or you could ask here, we may be able to answer your question?
Veritas Numquam Perit
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on 23-12-2020 10:22
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