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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 236954 Views
  • 2 replies
  • 2 kudos

Resolved! Esim

Hi,I would like to request an esim on my pay monthly account.How can I do this?

Sherlock by • Level 1: Joiner
  • 580 Views
  • 1 replies
  • 0 kudos

Premium rate text

So I received a message today saying my premium rate allowance has been reached , I thought with was odd because I can't remember the last time I made or received a conventional call or text , so I look and I've had apparently 8-10 texts and receivin...

Greggus by • Level 1: Joiner
  • 715 Views
  • 3 replies
  • 0 kudos

Lost Phone

I have lost my phone and have no way of contacting o2 to let them know.I cant even sign into my account as they text a code to my phone to let me log in.Please help!

Hayley7 by • Level 1: Joiner
  • 495 Views
  • 3 replies
  • 0 kudos

Resolved! Returning my device for repair

I was talking to someone on O2 customer service and my phome has been booked in for repair bit I haven't received an email with a reference number as yet is this something I should he concerned about or will I get the email when the return post is se...

Resolved! Bill credit

I was told I would get £30 bill credit on my account for a delivery mishap but have just had a notification that my device plan bill is due to be paid. Does anyone know if the credit they put on only pays for the airtime bill or should it pay for bot...

Chloe991 by • Level 1: Joiner
  • 556 Views
  • 3 replies
  • 0 kudos

Resolved! Cost of current or last call

Hello, is there a way to check what the current call is costing, or what last call has cost? It would be very helpful to add this service as checking bills once a month long time after the call or trying to remember what number was what is just impra...

Sin by • Level 1: Joiner
  • 1683 Views
  • 6 replies
  • 0 kudos

Resolved! Bills

I'm trying to get to speak to someone to sort out me paying my overdue bill on Monday next week but the automated service just hangs up

jbill by • Level 1: Joiner
  • 569 Views
  • 2 replies
  • 0 kudos

4G causing google recapatcha on Safari

O2 4G is causing google recaptcha to pop on my iPhone when using safari. I’m not using any VPN’s so I’m not sure what the issue could be.Any suggestions would be appreciated

Taj1 by • Level 1: Joiner
  • 627 Views
  • 1 replies
  • 0 kudos

Spend cap

Can I increase my spend cap without having to call customer services.

Access to free Auidable

Hello, when I upgraded my phone I was given 3 months of audible subscription, I have not accessed yet. How can I do this?

Tam75 by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos
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