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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 404693 Views
  • 2 replies
  • 2 kudos

Not receiving or sending iMessages

Hi, I have recently just joined O2 and I have transferred my number from EE. I believe everything was completed today and I’m no longer under EE but I when I send a message it’s being sent from my temporary number and not my number I have transferred...

Sharee12 by • Level 1: Joiner
  • 813 Views
  • 4 replies
  • 0 kudos

Phone signal in my flat

Hi, I have an iphone 10 and over the past couple of months, my phone signal has been really poor when making and recieving phone calls. The person on the other end cannot hear me which means I actually cannot make any calls. I've been using my work p...

Shamima by • Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

Resolved! Replacement Phone

Hi There, Could I have a status update on the below phone repair/refurb please. I replied to the email last week to confirm I am happy to pay the cost but have heard nothing since. [personal details removed] Thanks Simon [personal details removed]

Simon1976 by • Level 1: Joiner
  • 582 Views
  • 2 replies
  • 0 kudos

Phone

Hi was woundering if I cud add a nuther phone to my account

Keith3 by • Level 1: Joiner
  • 495 Views
  • 2 replies
  • 0 kudos

Device upgrade

I have upgraded from my old device to a new one. As its a 5G device I've got a new sim card with it. I would like to know how to activate this sim and also keep the existing number.Thanks

Ervins by • Level 1: Joiner
  • 567 Views
  • 2 replies
  • 0 kudos

Incoming calls

My phone does not ring when someone calls and I am unable to pick up calls because they are going straight to voicemail.What can I do to fix this issue?

Emk by • Level 1: Joiner
  • 680 Views
  • 2 replies
  • 0 kudos

SMS tesxt messages not working

I have recently joined O2 from EE and have transfered my EE phone number to O2. since the transfer I have not been able to receive messages other than O2 test messages and when I send a message the recipient gets the message but from the old O2 phone...

davidt99 by • Level 1: Joiner
  • 4838 Views
  • 21 replies
  • 0 kudos

Resolved! Contact

How do you talk to person. Contact number just ends with goodbye

Rayholt48 by • Level 1: Joiner
  • 1096 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy watch 4g, how does that work?

HI, i have a paym account, if i buy a 4g galaxy watch, do i need a new account/esim? i dont understand how it works?Regards Martin

Bashy by • Level 1: Joiner
  • 722 Views
  • 1 replies
  • 0 kudos

Resolved! Personal hotspot

Hi, If I set up a personal hotspot on my iphone and connect my MacBook Pro will I use my data allowance or will I pay for any data usage as extra on my monthly billThanks for any adviceCurly

curlyboy by • Level 1: Joiner
  • 1509 Views
  • 4 replies
  • 0 kudos
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