Pay Monthly
Get help and support from other community members with your Pay Monthly service.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Phone Unlock code not working

Well, well! It's now August 2018 and this issue does not appear to have been resolved. My Samsung Galaxy Note II was locked by O2 when in April I tried to insert a new SIM after an upgrade by Virgin my network of choice that I had been happily using ...

Brimstone by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! Problem with payment

Hello I have a problem paying my account on the gde page regularly pay the first cash I tried 1/08 and as soon as I checked the bank then it stopped as I looked at my bank account wrote that the money is in the process of transfer so I was not afraid...

Resolved! Yearly Upgrade Dispute

Like many people on here, I have been a member of the yearly upgrade programme for several years - have upgraded my handset the last two years around October time after 12 months of my contract: I got involved with the Yearly Upgrade when it first ca...

Resolved! PAC CODE

Got a strange message at 3am. Saying my contract will expire if I don’t update my PAC code and to login to Your method of payment has expired.Clearly it must be a scam. Anyone else get it?

Jay222019 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Phone bill

Need a little longer to pay

Kirsty1 by Level 1: Joiner
  • 2 replies
  • 0 kudos


I just receievs this text and i dont know what its for ,,,,,,O2: Thanks for choosing O2. We'll set you up on our network on 08/03/2019. Please switch off your phone on the port date until 6pm. Please help

Suzzim74 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Charges for no service

I have been Canada since the 5th July and I've been charged the daily abroad fee every day but I have no service, data,phone or SMS. Why

Resolved! Hi

I’ve just changed from PayasGo to PayMonthly ,I’ve received the new SIM card ,but I’d like to have the same number . The old sim is still working,just the number from the new SIM card is other .

Laura5 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Incoming call problem

When someone calls i cant hear them but i can make outbound calls. What do I do?

Resolved! Phone bill

I have paid my monthly bill and received a conformation text and reference number, the money has gone out of my bank account but I am getting texts and calls from o2 saying I havent paid and am going to be cut off, customer services were very unhelpf...

rich1 by Level 1: Joiner
  • 3 replies
  • 0 kudos