Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! rolling airtime plan

hi, just had a txt from 02 is coming to an end, but i would like to stay on the same plan.

Resolved! O2 Travel Inclusive Zone

Hi there I'm a bit confused over everything I'm reading about the O2 Travel Inclusive Zone. If I have the O2 Travel Inclusive Zone Extra free as part of my tariff, does that mean that if I go to Canada I don't have to pay £4.99 a day to get the 120 m...

Resolved! On hold

Just been on hold for 1hr 5 mins just to get a message saying we're closed now wtf they wonder why people leave waste of time ringing them

Absolutely furious with 02!

Get some popcorn and get comfy!So, last Friday I ordered an Apple Series 6 watch from 02 and paid for Saturday delivery as wanted it for next day!Turns out they didn’t dispatch the watch, there had been an error.It didn’t arrive Monday so called 02.T...

Roaming not working

My roaming not working but im receive messages, have full signal!I can't make calls and send messages!using: pay as you golocation: Bulgaria Please help

WiFi calls won’t turn on?

Hi, trying to turn on WiFi calls and when I click enable it just has a pop up sending me to my o2... do I have to ask them to activate it ?Also, I’m on a sim only 12 month contract, that’s pay monthly?

Resolved! Unlock age restrictions without credit card

I want to unlock age restrictions for my 02 iPhone but I’ve no credit card and 02 shops r shut due to Covid 19

Resolved! Unlock my old hand set

Hi there I need to unlock my old iPhone as I have given it to a friend who is on Vodaphone to use while his phone is broken.Can you advise how this can be done please?

Just moved to O2 from Virgin

Just moved over form Virgin. I've just put in my new SIM card in my iphone but I can't seem to receive calls or messages. I want to keep my old number so i added the PAC code when i ordered online. On my online account its showing my old number still...

Unlocking my phone from o2

Can anyone tell me how long it takes o2 to unlock a phone that is tied to them ? I am asking as I know that I could get the phone unlocked within an hour, I have asked o2 to unlock the phone but they have not done so and it has been a few days now. T...

O2

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