Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Did I pass credit check?

Hi guys, so i palced an order today for the iphone 12 pro max and received all the legal documents and order confirmation and my new phone number, does this mean i passed the credit check?

My bill

When I took the contact out on the 11th November they offered me to phones with 20% off. I did what they said to text LOYALTY 21500. But I've received a text on both phone saying I'm not allowed to have it. Can u explain why this is now please

Upgrade

I'm due an upgrade.. I have had 3 contract phones with 02 for 20+ years, all latest phones. Costs about £140 p/m. I have been through retention and been offered Samsung S20 plus with 30gb data.. For £42 over 36m..... I've found the same phone with 13...

Resolved! Sharing data

Please could someone help I would love to know how I share data from one device to another x

Resolved! Paying off remaining device plan without calling?

Hey all, I'm looking to pay off the remaining little bit of my device plan so I can get an upgrade, but I can't seem to find any way to do that online. Is it possible, or do I have to call O2?

Resolved! 4G Iphone XS Max to 5G Iphone 12 Max Pro Upgrade

As title suggests I have taken an upgrade from 4G Iphone XS Max to 5G Iphone 12 Max Pro. I am currently getting no signal with the 5G sim, but getting signal when I put the 4G sim into the Iphone 12. Is this simply due to the lack of 5G coverage in N...

Utterly frustrated trying to get anyone to talk to

Can ANYONE tell me what s wrong with customer service on O2??? Chat just ignores you - 202 tells you they are busy and hang up - nowhere on all the pages of bumf has an answer to my problem

Resolved! Keeping SIM in new phone bought outright

I'm planning to buy a new iPhone direct from Apple but am happy to keep my existing contract, SIM etc. from my last device/tariff five years ago. (The device portion of that was paid off after 24 months.) Is there any problem with just popping the SI...

Resolved! New 5G SIM in 4G Phone

Hi, Would really appreciate some advice please. I have just upgraded my device and plan but kept the same O2 number. The new phone is 5G enabled but I have kept my previous 4G device. As I want to continue using my previous 4G iPhone for now, I was j...

E-sim

How can I transfer my o2 e-sim from my iPhone 11 Pro Max to iPhone 12 pro max?

O2

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