Concerned

[Sophi]

I spoke to an advisor over the phone and she done a credit check to see if i could get a new phone, went through fine. She then said she will send an email over for me to pay the upfront cost and arrange delivery. Still no email? Is this right?

[MI5 · Accepted solution]

@Sophi check your spam folder and if not there, call back to chase them up http://www.o2.co.uk/contactus

[Sophi]

Ye i have done, they said to wait. But i wanted it tomorrow... should of just ordered online 😣

[MI5]

In store would have been my choice tbh.......

[Anonymous]

@Sophi don’t bother online. There’s every chance it’s not in stock. Go in store to upgrade 

[MI5]

Me too