Solved: Concerned

Sophi · ‎25-04-2019

I spoke to an advisor over the phone and she done a credit check to see if i could get a new phone, went through fine. She then said she will send an email over for me to pay the upfront cost and arrange delivery. Still no email? Is this right?

MI5 · ‎25-04-2019

@Sophi check your spam folder and if not there, call back to chase them up http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-04-2019

@Sophi check your spam folder and if not there, call back to chase them up http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Sophi · ‎25-04-2019

Ye i have done, they said to wait. But i wanted it tomorrow... should of just ordered online 😣

MI5 · ‎25-04-2019

In store would have been my choice tbh.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎25-04-2019

@Sophi don’t bother online. There’s every chance it’s not in stock. Go in store to upgrade

MI5 · ‎25-04-2019

Me too

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Concerned

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills