Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading your pay monthly sim

I was wondering if anyone's contract has decreased after they've paid for the full 24 months and not upgraded?

Resolved! Forwarding calls from mobile to landline

Samsung Galaxy - mine is away for repair.Can I forward calls from it remotely or do I need the mobile?

Resolved! 15GB for the price of 5GB tariff confusion

Hi all, This is my first post, so please bear with me. I hope someone here can help. I bought a new phone last year from carphone warehouse and got a deal of 15GB data for the price of 5GB. All great so far. The problem is that I keep getting warning...

Resolved! How to change date of direct debit

I just want to change my direct debit payment please

Resolved! mobile broadband abroad

I have mobile broadband device, can i use this in gran canaria? if so does it come out of the data i have or will i be charged seperatly!

O2 keeps failing to get money from Barclaycard

Hi For some months now O2 say they have been refused payment by my Barclaycard account.They have then barred the phones 2 off, variously.Today, Barclaycard told me that many other O2 customers who use Barclaycard to pay O2 have been experiencing the ...

Resolved! Keep my number

How long should it take to change my new sim to my existing number after the keepmynumber form has been submitted?

Resolved! Did not subscribe and being charged £4.50 a week

I have been sent a text saying I'm being charged £4.50 a week for a subscription. I didn't subscribe to anything and they have sent me a number to text along with the word STOP. I have researched this and its happned to many people and they all said ...

Resolved! missed call alerts

i constantly get alerts that people are trying to contact me unsuccessfully even though my phone is sat right next to me and in full service, any ideas what what this can be?

Resolved! Existing Customer Upgrades

Why is it that I can get a better deal with o2 if I get a new contract with o2. I dont understand i have spoken to o2 online told them the deal told them the link and they still could not match it.Said go and get the deal then come back and get my nu...

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