Compensation

[Emski7]

Do we get compensation for the loss of usage today

[Anonymous]

@Emski7 Probably not as they have stated that things are starting to return to normal & back up fully from tomorrow morning 

[darrengf]

@Emski7 I think at the moment you have to wait for o2 to fix the issue and then see what the outcome is.

You would really need to speak to o2 and they will look at it by case by case, like are you out of pocket, do you run the business from your phone etc.

[Cleoriff · Accepted solution]

All being discussed here @Emski7

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177626#M28139

[jonsie]

Blimey O'Riley!

[DanielPA]

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

Thanks, 

The community team.