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Claiming money back

Mike2020
Level 1: Joiner
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on ‎16-04-2020 14:15

on ‎16-04-2020 14:15

I’m waiting on 150 going back into my bank account which I have been charged for sim contract I have never even received been waiting 3 weeks can anyone help on what I should do as I have just spoke to billing and he said he can’t help me and put the phone down

Thanks
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MI5
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on ‎16-04-2020 14:40

on ‎16-04-2020 14:40

@Mike2020 

You'll need to keep trying to call Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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