This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Charging a different rate than agreed

Rjfedup
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-04-2020 14:35

on ‎16-04-2020 14:35

i have recently changed tariffs,I was told that because I had been a loyal customer my tariff would be £25 per month instead of the normal £28 a month,I am now being charged £28 per month and there does not appear anywhere to get a satisfactory answer

Message 1 of 2
371 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 153365 Posts
  • 653 Topics
  • 29289 Solutions
Registered:

on ‎16-04-2020 14:38

on ‎16-04-2020 14:38

@Rjfedup 

Check your bolt ons Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
369 Views
0 Kudos
Top Kudoed Authors
View All
Top