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REFUND

adytza77
Level 1: Joiner
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on ‎18-02-2025 17:19

on ‎18-02-2025 17:19

Hi there! Does anyone know how long does take a refund  back? It is been longer then 7 working days and still didn't received any money back after they cancelled my order.

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MI5
Level 94: Supreme
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on ‎18-02-2025 17:25

on ‎18-02-2025 17:25

@adytza77 

Usually at least 2 weeks.

Check if it's showing in your MyO2.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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