Charges

[Globalcharges]

In the thing you've bought section, it has charged me 4 50 extra for global charges.. Anyone know what this is about?

[MI5 · Accepted solution]

Have a look at the help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[Bambino]

I have tagged @Payforit_Sucks They appear to be the go to person for information concerning these types of charges. 

[MI5]

Website here https://payforitsucks.co.uk/

[Bambino]

They are also a community member, and have responded on other similar threads, hence the tag.

[MI5]

Yes I am aware.

[Payforit_Sucks]

---

@Globalcharges wrote:
In the thing you've bought section, it has charged me 4 50 extra for global charges.. Anyone know what this is about?

---

£4.50 is the typical value of a 'Payforit' charge. Unfortunately these are usually subscriptions, so it is likely that £4.50 will be taken every week until you stop the charges. You need to look to see if you have received any texts (which you might have deleted or disregarded as spam) notifying you of the charges. If you can't find out that way, O2 Customer Services should be able to help you identify the originator of the charges.

Once you know who originated the charges, you need to contact them to stop the subscription and refund any charges already taken. Be clear that you never knowingly subscribed.

More detailed advice, and information on how to complain to the regulator, is on the website.