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Changing my card details

Anonymous
Not applicable

on ‎27-08-2017 03:46 - last edited on ‎29-08-2017 15:13 by

on ‎27-08-2017 03:46 - last edited on ‎29-08-2017 15:13 by

Customer service don't know how to change card details. I have chatted with them online and by phone. Nobody at O2 has a clue about how to change card details. It seems to be something O2 has not considered. I will just have to change provider when my balance reaches zero.

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MercedesS
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In response to pgn
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on ‎30-08-2017 08:40

on ‎30-08-2017 08:40

And we agree with you wink Hopefully we can get it fixed soon! thumbsup 

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Anonymous
Not applicable
In response to MercedesS

on ‎01-09-2017 08:41

on ‎01-09-2017 08:41

nearly 48 hours without a response from O2

why are they so slow?

Message 32 of 33
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MI5
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In response to Anonymous
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on ‎01-09-2017 08:46

on ‎01-09-2017 08:46

Large corporations are always slow unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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