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Anonymous
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Re: Changed my Mind and refused delivery. How long for update?

Well thank you for your advice, the nice lady came back after a while and the delivery company have it in their warehouse and will return it tomorrow. As good customer service, she marked the phone now as Returned on her system and it should filter through to my account.

 

Thanks once again. Hope this helps anyone who has similar problems in the future. Thank you Mi5 and Bandofbrothers.

 

FAMILIA MEA VITA

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Posts: 84,544
Topics: 716
Registered: ‎14-01-2013

Re: Changed my Mind and refused delivery. How long for update?

Really pleased it worked out for you...Smiley Wink

*The Game Is On*

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Posts: 98,528
Topics: 545
Solutions: 12,411
Registered: ‎04-04-2012

Re: Changed my Mind and refused delivery. How long for update?

You're welcome mate - Merry Christmas Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Changed my Mind and refused delivery. How long for update?

To be honest is sound advice. I would refuse delivery again in the same situattion.

 

I didnt worry that it had gone missing (To be honest what stops a delivery driver just not delivering anything?, mainly trust and they get a name and a signature from the person who takes delivery) and of course it was an upgrade so it had to have my SIM in it to cost me any money. 

 

Also if for some strange reason they said it had been delivered then thats another complaint all together.

 

Thank again :Bouncy

 

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Anonymous
Posts: 0

Re: Changed my Mind and refused delivery. How long for update?


@Anonymous wrote:

Well thank you for your advice, the nice lady came back after a while and the delivery company have it in their warehouse and will return it tomorrow. As good customer service, she marked the phone now as Returned on her system and it should filter through to my account.

 

Thanks once again. Hope this helps anyone who has similar problems in the future. Thank you Mi5 and Bandofbrothers.

 

FAMILIA MEA VITA


Awesome result. 

 

Like your signature by the way 😉