on 24-08-2024 16:34
Does anyone know if there is a way to change your phone at the beggining of your contract? I have the S24 and it is absoloutely garbage. My previous phone was the S10+ and it was superior in every way. I didn't buy 02 switch up, can you do it mid contract? Is there anything else they offer, apart from paying off your contract first?
on 24-08-2024 16:39
You can only change for free within the first 14 days.
Guide: How does O2 Refresh work?
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device