Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Disney plus

Have been charged for it . Was cancelled online . So I would like a refund.

LE3 6UJ

02 is charging my mum for a call to the Gambia over a£1,000. I raised a complaint over 4 weeks ago because my initial complaint was not addressed. My Mum does not know anyone from Gambia. I asked 02 to investigate, send me an itemised bill for the la...

Unable to call/receive calls

I can’t call out or receive calls

Cancel my account

I’ve moved my number off O2 , why am I still being billed?

Resolved! Bolt on zone 1

HiPlease van you confirm my needs for making calls, texts and using data in Canada. Did I meed to buy the 1Gb bolt on and does that give data plus calls and texts please?

Ps5

Hi does anyone know if I can use spend cap to purchase through mobile on ps5 please

Last payment

My contract ends today! How do I stop o2 from taking any more money cause I can’t find a phone number anywhere to talk to a HUMAN

Resolved! Double data

My data has just doubled because I have joined virgin media my bill won’t go up in the future will it

Account has been closed

Hi. I keep getting bills from o2 when my account had been closed and I have paid the final bill?

Order number

Good evening, I am still waiting on one of my phone numbers to be ported - when I spoke to one of you agents she suggested it would be within 48 hours. We have now exceeded this and I am concerned. please can you get in touch and let me know what is ...

O2

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