on 02-09-2015 22:29
Can I change from pay & go to pay monthly but keep the same phone & number.
Solved! Go to Solution.
on 02-09-2015 22:32
on 02-09-2015 22:32
Yep. If you can get to an O2 store they'll do it right there for you, sim swap and all.:smileyhappy:
on 02-09-2015 22:32
on 02-09-2015 22:32
on 02-09-2015 22:32
on 02-09-2015 22:33
on 02-09-2015 22:33
What's the best way to do this? Can I di this online?
on 02-09-2015 22:34
on 02-09-2015 22:34
on 02-09-2015 22:38
on 02-09-2015 22:38
Info here but O2 store is the quickest and easiest.
http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number
Switching from O2 Pay & Go to O2 Pay Monthly
Just fill out the keep my number form. We'll transfer your number within 24 hours.
You'll need the number you want to keep, as well as the temporary number of your new sim - this will be in your confirmation email or sim pack.
Your balance (up to £350) will be transferred when you receive your second bill. If you're entitled to a loyalty bonus (up to £550) we'll credit it to your fourth bill.