20-05-2024 17:16
20-05-2024 17:22 - edited 20-05-2024 17:22
20-05-2024 17:22 - edited 20-05-2024 17:22
Rolling plans cannot use credit.
If you want to use credit, switch to a big bundle.
Pay As You Go: Introducing "Rolling Plans"
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
20-05-2024 17:22 - edited 20-05-2024 17:22
20-05-2024 17:22 - edited 20-05-2024 17:22
Rolling plans cannot use credit.
If you want to use credit, switch to a big bundle.
Pay As You Go: Introducing "Rolling Plans"
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
20-05-2024 17:31
@Seb5 - you can switch from Rolling Plan to Big Bundle on demand using your MyO2 -
https://accounts.o2.co.uk/signin
Then you can switch back to Rolling Plan once your credit has been depleted, more info here:
You can switch between Rolling plans and Big Bundle tariffs once a month by visiting My O2.
If you decide to switch from a Rolling plan to one of our Big Bundle tariffs, we’ll cancel your next Rolling plan payment. You’ll be able to carry on using the Rolling plan allowances you have until that was due. Then, when the plan you have expires, we’ll switch you to the Big Bundle you chose. When that happens, you’ll need to have enough top-up credit on your phone to buy your bundle. Until you do, any calls, texts or data you use will be charged at the standard rates.
You can choose to switch to a different Rolling plan any time. When you do, we’ll take the payment for your new plan amount straight away – and when your current plan ends, we’ll start you on the new one automatically. After that, your Rolling plan payment will renew as normal each month.
https://www.o2.co.uk/help/pay-as-you-go/rolling-plans
Good luck.
20-05-2024 17:57
As included in the link already posted.
20-05-2024 18:03
20-05-2024 18:03
Albeit in condensed format:
The Rolling Plans page explains it better.
20-05-2024 18:07
Which is also included on the same loink.