Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Eu Data

I am struggling to find an answer to this, when does the 25GB limit for data use in the EU reset? I work abroad and frequently use 60GB if data, I asked this of the o2 help line and they told me it was on a trip by trip basis so returning to the UK f...

Brucesea by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! PAC code

I rang today and got told I would get a pac code sent to leave o2 but I still haven’t received one

Rach8 by Level 1: Joiner
  • 2 replies
  • 0 kudos


O2 already taken the payment out from my account 

Zara3 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disney Plus

I have tried to add my 6 months free Disney plus but it won’t let me do it as I still have one month left on my previous Offer. I have tried to call to resolve this but your phone lines shut whilst I was on hold. Please can someone assist in getting ...

Nameeta by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Payment problems

Hi, I upgraded my contract last month from O2 to Vodafone as my Contract with you had ended. I’m wondering why I have a bill come through for £29.55 when the phone and sim are now useless and I paid for my last months bill aswell as my Vodafone bill....

Resolved! request for print copy of statement

Hi My name is siriya begum . i would like to request for monthly statement 2020 to 2021 to post my home address please .

sb11 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! New phone

Need a new phone…old contact finished,can you help please?

Bobrob49 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Cancel phone contract

Hi I’m after cancelling my phone contract but I need to know what left to pay off

Pau by Level 1: Joiner
  • 1 replies
  • 0 kudos

moblie data

Hi when I turn off my WiFi my mobile data won't work, I have just upgraded my tablet and 5g network but my data won't work any advice please

Adele79 by Level 1: Joiner
  • 8 replies
  • 0 kudos