on 08-04-2020 17:56
on 08-04-2020 17:58
You'll need to call customer service Guide: Coronavirus Community Help and Support
on 08-04-2020 17:58
on 08-04-2020 17:58
@Chloe8 You need to speak to customer service: Guide: Coronavirus Community Help and Support
on 08-04-2020 18:04
on 08-04-2020 18:06
on 08-04-2020 18:06
on 08-04-2020 18:07
on 08-04-2020 18:07
@Chloe8 You need to keep persevering with O2
Other numbers to try
0800 977 7337, 0800 587 4005 and 0800 090 1808
You could try Skype 0800 032 1402
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104
Veritas Numquam Perit
on 08-04-2020 18:38
on 08-04-2020 18:38
Shouting will not help.
Please be patient as everyone is in the same situation currently Guide: Coronavirus Community Help and Support
on 09-04-2020 09:17
on 09-04-2020 09:17
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here