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Billing/Payments

Ewakubiena
Level 1: Joiner
  • 1 Posts
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on ‎01-05-2024 12:32 - last edited on ‎01-05-2024 17:10 by Community Manager

on ‎01-05-2024 12:32 - last edited on ‎01-05-2024 17:10 by Community Manager

My phone number has not been included in the my 02 application for several months and I cannot make online payments. Yesterday I paid the bill and today the phone was turned off! (REMOVED)

Thanks for paying £69.31 with card ending (REMOVED). Your receipt number is: (REMOVED)

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MI5
Level 94: Supreme
  • 151661 Posts
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Registered:

on ‎01-05-2024 17:50

on ‎01-05-2024 17:50

@Ewakubiena 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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