Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I paid march's bill in full

Hi all. I paid last month's bill 30th. Since 2nd April I have received emails and texts asking for the payment on the device plan. But not my airtime plan. They are threatening to disconnect me. I am unable to get hold of anyone one to sort it out. I...

Resolved! O2 Data

I have just upgraded my tariff to unlimited unlimited internet. I did have 90gb but due to just having moved into a new build house I don’t have any internet and won’t have for many weeks due to the current coronavirus situation.My question is - it s...

2G option hidden

Hello - I have a Nokia 7.1 SIM free handset. I get no 3G or 4G signal in my home, the coverage checker does say both should be great indoors, but unfortunately not a peep of a signal unless I walk out onto the road, then full signal. If I put my sim ...

Sim swap

Ive gone from pay as you go to a pay monthly sim only. I’ve done the sim swap to keep the same number, and turned the phone off and it’s been 24 hours but the old number still doesn’t work on my new sim. Can anyone help?

Late payment

Hi guys, need some help. K so start of march we moved house and the internet took a while to set up hence massive bill of 115 to pay. I knew it would be high. Anyway I'm obviously late in paying it and I've tried calling them to ask if they can unblo...

Phone bills

As we are in lock down because of Covid-19 am I able to get some form of holiday period on paying my bill as I am self employed and out of work.

Spam phone calls

Can I block numbers from a country. I’m continually getting spam calls from Bukina Faso, Africa beginning in+266244666. The last two digits differ

Old SIM on 5G

I have just ordered a new S20 Ultra,I'm currently on a O2 pay monthly SIM deal and have been for the last couple of year,the nano SIM I currently have is from around 2014 from my last contract,will this work in my new S20 or will O2 send me a new SIM...

Bill

Hi why has my first bill got vat added making my bill higher than it was meant to be

Resolved! Contact

Hi,How do I get in contact with o2 at the moment?

O2

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