Carrier update and now no service
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on 25-05-2015 18:45
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on 25-05-2015 18:45
Hi
I have an Iphone six and the phone just prompted myself, my wife and my daughter to update our carrier settings.
I did, as did my daughter and we noe both have "no service" instead of a signal. My wife said "Not Now" and she has full 3G signal.
Me and my daughter are on version 19.1 My wife 19.0.
Can anyone help?
thanks
Josh
PS apologies for also posting on the iphone board but I thought this may be the place
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on 25-05-2015 19:06
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on 25-05-2015 19:19
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on 25-05-2015 19:19
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on 25-05-2015 19:24
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on 25-05-2015 19:24
It seems to be back now for many.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 25-05-2015 19:29
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on 25-05-2015 19:29
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-05-2015 19:31
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on 25-05-2015 19:31
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on 25-05-2015 19:37
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on 25-05-2015 19:37
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-05-2015 19:44
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on 25-05-2015 19:44
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on 25-05-2015 19:48
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on 25-05-2015 19:48
@Angelbabe1uk wrote:
Not back for me as of yet 😢
You will need to wait a little longer then, give it half an hour and try again.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 25-05-2015 20:12
Hi all
Update from me. I have been on live chat for 30 mins for both my phone then my daughters.
Im pay momnthly and my chat person said the carrier version update had deactivated my international usage. He said he would reactivate it and it would work within 24 hours.
but he couldnt fix my daughters as she was pay as you go. so he passed me to another chat person. She said that my daughters issue was the network status problem!!
not great that the solutions don't match
Josh
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on 25-05-2015 20:19
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