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Card details stopped

Lonelyguy38
Level 1: Joiner
  • 4 Posts
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It's hard work trying to contact o2 through site.

 

I only wanted to info you guys that my card details you have on file won't work now as the bank has put the card on stop due to unauthorised transactions. 

I have to wait 4-5 working days for a new card to arrive until I can update card details with you.

So I didn't want you going to try and take any payments etc to have it fail.

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MI5
Level 94: Supreme
  • 122401 Posts
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Registered:

@Lonelyguy38 

This isn't O2 so they won't see your message, sorry.

You need to call customer service.

Numbers here 

Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122401 Posts
  • 609 Topics
  • 19095 Solutions
Registered:

@Lonelyguy38 

This isn't O2 so they won't see your message, sorry.

You need to call customer service.

Numbers here 

Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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