Solved: Re: Card details stopped

Lonelyguy38 · ‎09-05-2021

It's hard work trying to contact o2 through site.

I only wanted to info you guys that my card details you have on file won't work now as the bank has put the card on stop due to unauthorised transactions.

I have to wait 4-5 working days for a new card to arrive until I can update card details with you.

So I didn't want you going to try and take any payments etc to have it fail.

MI5 · ‎09-05-2021

@Lonelyguy38

This isn't O2 so they won't see your message, sorry.

You need to call customer service.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-05-2021

@Lonelyguy38

This isn't O2 so they won't see your message, sorry.

You need to call customer service.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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