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Nikki0510
Level 1: Joiner
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How can I buy more data instantly my average data usage is 3.8 per month yet somehow in 21 days I've used 25gb?
Message 1 of 6
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MI5
Level 94: Supreme
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You must have changed tariff then @Nikki0510 

You'll need to call customer service to bring the change forward..
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 6
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MI5
Level 94: Supreme
  • 123998 Posts
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  • 20082 Solutions
Registered:

@Nikki0510 

You can add a bolt on in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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Nikki0510
Level 1: Joiner
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I've done this but doesn't activate untill 16th of May
Message 3 of 6
255 Views

MI5
Level 94: Supreme
  • 123998 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

You must have changed tariff then @Nikki0510 

You'll need to call customer service to bring the change forward..
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 6
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Nikki0510
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Thank you
Message 5 of 6
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MI5
Level 94: Supreme
  • 123998 Posts
  • 612 Topics
  • 20082 Solutions
Registered:
Welcome.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
233 Views