Solved: Re: Cap usage

Anonymous · ‎22-06-2015

Can i restrict my son going over his 500 minutes contract?

Any advice would be great thanks

MI5 · ‎22-06-2015

Not on O2 monthly contracts. You can on Tesco or of course you could switch to PAYG.
It is the responsibility of the user to track usage in O2's opinion.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎22-06-2015

No I don't think you can sadly. The only thing you can do is change his tariff to unlimited... ?

https://www.o2.co.uk/shop/all-tariffs/

You could do this via My O2 http://www.o2.co.uk/myo2

Or contact customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎22-06-2015

Not on O2 monthly contracts. You can on Tesco or of course you could switch to PAYG.
It is the responsibility of the user to track usage in O2's opinion.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-06-2015

You can keep a check on it in My O2 yourself to warn him when he's getting near his allowance.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Cap usage

Ordered a new contract instead of upgrading existi...

I can’t pay my bill because my 02 account is fault...

Pay Off Virgin Mobile Credit Agreement

PAC Required

Lost simcard