Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 121640 Views
  • 27 replies
  • 5 kudos

Resolved! 4G for everyone by end of March??

I was talking to O2 chat about getting the 4G free bolt on. Previously I had been told that I need to "upgrade" my tarrif to get 4G. I'm on the old simplicity tarrif with unlimited data. Today I was told that the bolt on will be added free of charge ...

Anonymous by Not applicable
  • 2153 Views
  • 31 replies
  • 0 kudos

Downgrading tariff

Hi,I'm currently on a 24 month contract on O2 £45(1200 mins) on the old t&c's and 9 months have passed on my contract.Can I downgrade to either of the following 900 mins tariff:a) £42 including £6 data allowanceb) £39 including £3 data allowanceCheer...

Anonymous by Not applicable
  • 10917 Views
  • 11 replies
  • 0 kudos

Resolved! sim blocked

Wandering if anyone knows how to unblock a sim card?

Anonymous by Not applicable
  • 3561 Views
  • 3 replies
  • 0 kudos

Resolved! Email

Ive got a Samsung Galaxy S4 on O2. Ive set up my tiscali email account which works fine when using wifi but when out and about I can't send an email but I can recieve... Any ideas.

Anonymous by Not applicable
  • 1425 Views
  • 1 replies
  • 0 kudos

Resolved! 4g takes balance

I'm on 4g pay and go. Is it normal that O2 takes 15 pounds of my credit every month I top up ?

Anonymous by Not applicable
  • 1326 Views
  • 4 replies
  • 0 kudos

Extra Data being given for a period of time on Payg.

Hi, I wondered why I received a text message from O2 giving me some extra data. Now looking at the Payg Tariff page I see why ! 3G Pay & Go Go Go ‐ the only tariff that gets better with time Grab our £10 a month bundle and you'll get 75 minutes, 500 ...

Anonymous by Not applicable
  • 1236 Views
  • 3 replies
  • 0 kudos

Resolved! BlackBerry(R) Text and Web - need Blackberry Bolt-on?

My BB does not receive/send emailsI have a Pay & go "Blackberry Text and Web" tariff(still 500mb unused at this time)My phone has no Host Routing Tables (completly empty!), and all searches seem to indiquate is that there is no "Blackberry plan" for ...

Anonymous by Not applicable
  • 1563 Views
  • 15 replies
  • 0 kudos

Resolved! 4g

I have just had a text from O2 saying I can get 4g in my area but when checking coverage there isnt any in my area can anybody explain this please thanks

Anonymous by Not applicable
  • 1425 Views
  • 4 replies
  • 0 kudos

Resolved! upgrade phone

i have a pay as you go monthly contract which i just upgraded to a 2year contact that includes a phone upgrade. I planned to give this to my son to replace his old phone and continue to use my old phone with my contract. I would like to know 2 things...

Anonymous by Not applicable
  • 1309 Views
  • 5 replies
  • 0 kudos

Resolved! End of contract

HeyJust looking for a bit of help with what I need to do/ who I need to speak to. My contract ends at the end of next month (04/2013). I know that I need to give 30 days notice of intending to exit the contract otherwise it will change to a rolling c...

Anonymous by Not applicable
  • 2028 Views
  • 2 replies
  • 0 kudos