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Cant give my PAC code to O2

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DonofGor
Level 1: Joiner
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on ‎02-12-2021 11:54

on ‎02-12-2021 11:54

I have a PAC code from my current provider.  Tried contacting O2 on 202 from the mobile (with my new O2 SIM card in it) and also 0344809 0202 from my landline.  Just get cut-off after automated voice says it'll take 30 mins to answer call.

 

This is pathetic!! How do I get through to someone to give them my PAC code.  What a incredibly poor first impression of O2!!

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YetAnotherUName
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on ‎03-12-2021 11:07

on ‎03-12-2021 11:07

Thank you @MI5 for responding to my frustrations. After a few more crashes I finally completed the forms. I now await...

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MI5
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on ‎03-12-2021 12:17

on ‎03-12-2021 12:17

Fingers crossed @YetAnotherUName 🤞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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