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Cant even order it!

Anonymous
Not applicable

‎31-07-2015 12:29 - edited ‎31-07-2015 12:30

‎31-07-2015 12:29 - edited ‎31-07-2015 12:30

I'm trying to order me a iphone 6 plus refurb and the support doesnt even help after 5 hours of trying to get help!!

 

Both my cards have given an error on the page and I cant proceed to part 3 of the order and has been told to "keep trying to order it throughout 3 days"

Shouldnt have to go through this, awful support.

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MI5
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on ‎31-07-2015 18:36

on ‎31-07-2015 18:36

I guess they don't want to sell stuff anymore.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎31-07-2015 20:11

on ‎31-07-2015 20:11

Then you wonder why they flock to places like CEX or eBay
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Anonymous
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In response to Anonymous

on ‎31-07-2015 20:52

on ‎31-07-2015 20:52

Support told my dad to wait 10 days to get a reply.

10/10 support

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MI5
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on ‎31-07-2015 20:54

on ‎31-07-2015 20:54

As if - try CPW Tomorrow mate....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 29
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Cleoriff
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on ‎31-07-2015 21:07

on ‎31-07-2015 21:07

@MI5 wrote:
As if - try CPW Tomorrow mate....

^^^^^^^^Thats the best idea....as one of our other members found today. Messed about by O2 and got what he wanted from CPW

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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In response to Cleoriff

on ‎31-07-2015 21:28

on ‎31-07-2015 21:28

They wont have the refurb model

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jonsie
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on ‎31-07-2015 21:32

on ‎31-07-2015 21:32

They won't but they may well do you a better deal than O2.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎31-07-2015 23:22

on ‎31-07-2015 23:22

And a brand new model rather than a refurb
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Anonymous
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on ‎06-08-2015 12:56

on ‎06-08-2015 12:56

Hi @Anonymous how are you getting on? Have you been able to order it?

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