Solved: Re: Cancelling my PAYG service

Anonymous · ‎19-01-2017

I've recently moved abroad therefore no longer need my Pay As You Go (PAYG) sim card for my Ipad. I have no idea how to cancel this service, which is on automatic monthly renewal on my UK credit card...

Could anyone give me some clues?

O2 are charging me 13GBP per month for a service that I no longer use, but cant see how to cancel it..

Any help is very much appreciated

Thank you.....

Marian

MI5 · ‎19-01-2017

Auto top up can be cancelled in your MyO2 http://www.o2.co.uk/myo2 or by contacting customer services http://www.o2.co.uk/contactus
Your sim card will automatically expire after 6 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-01-2017

Auto top up can be cancelled in your MyO2 http://www.o2.co.uk/myo2 or by contacting customer services http://www.o2.co.uk/contactus
Your sim card will automatically expire after 6 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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