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Cancelling my monthly payment plan and turning it into pay as you go

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Anonymous
Not applicable

on ‎19-01-2017 13:59

on ‎19-01-2017 13:59

Any Help Greatly apreciated, Thought I could just click a few buttons online but everything keeps leading me in circles. Preferably didnt want to ring them and have services try to upgrade me or other comercial stuff XD. Have finished a 24 months contract and have carried on the airtime plan. Just want to cancel it and turn the sim/number into a pay as you go while i slowly change over to another phone/number/provider. Again Many thanks for any helps slight_smile

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MI5
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on ‎19-01-2017 14:02

on ‎19-01-2017 14:02

You will need to call CS on 202 I'm afraid, no other way as they will need to close your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎19-01-2017 14:02

on ‎19-01-2017 14:02

You will need to call CS on 202 I'm afraid, no other way as they will need to close your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎19-01-2017 14:08

on ‎19-01-2017 14:08

Thanks, I love how there is a button saying 'Accept solution' haha XD. Definitely how i feel about it. Thank you very much for your quick help slight_smile

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MI5
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In response to Anonymous
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on ‎19-01-2017 14:12

on ‎19-01-2017 14:12

No problem, happy to help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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