Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can I cancel contact termination?

I had a SIM only contract which I wanted to cancel so asked for a PAC code. I gave my new provider the code and got a final bill from O2 as my number was ported. ( a week ago) Im not happy with my new provider so is it possible to cancel the terminat...

Resolved! sim only cancellation within cooling off period left active

i had requesteed a sim only contract during early november and once it arrived i subsequently cancelled it during off the 14 day cooling off period. today i have been charged £18.00 and left overdrawn on my bank acount due to this sim only account be...

Resolved! bill payment

Hi, my bill (airbill and devise bill) will be paid by direct debit on the 20th November. Can I pay it instead on MyO2 by credit card before that date?

Resolved! Change payment date

Hi anyone know how I can link up all phonebills for my family and pay one joint payment on one date. Currently all on different dates and separate payments. Having great trouble getting anywhere with O2 online, live chat or calling 202! Many thanks n...

Resolved! Refund for overpayments ?

I have an original experia Z, which came on a 24 month contract in march 2013. Now im not into upgrades or the latest things, and just keep a phone until its worn out, and as such , rightly or wrongly i dont pay attention to my monthly payments eithe...

O2 european Travel

I used this service a couple of years ago. The service says Unlimited Data but speed may vary with usage. This was in Greece roaming on OTE (Cosmote) I found that after a short time the speed changed to a crawl - and that was it for the day. I though...

Resolved! Are numbers starting with 0845, 0345, 0330 in the inclusive minutes?

Are numbers starting with 0845, 0345 ,0330 considered local numbers and are in the inclusive minutes?

02 -Worst customer service ever! months of problems been cut off 5 times and no one will help me!

PLEASE can some one help me I am absolutely desperate! I have AGAIN no service and I am asking someone NOW to look at as I have experienced months and months of inexcusable problems from O2. Re: Account Number: Orriginal Sim number before it was chan...

Resolved! Order cancelled

Can anyone help regarding an online order?

Lousy Customer Service

Has anyone had a similar problem with the complete lack of customer service from O2? Following a complaint I made, I was told that I wouldn't need to make a payment until it was resolved, and two months later they just decided that I was in the wrong...

O2

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