Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Problem with log in

I have problem with sign in,i forgot my password please can u help me

Resolved! Bad! Premium text and charges - naughty!

63366 £3.83; 80876 £1.50; 60077 £3.83 all plus vat SO £9.16+£1.83=£10.96 !!!!! These are premium texts charged to my o2 mobile past three months. This is a scam Shocking! How can I stop this please?

Resolved! How long does it take to get "service"????

Waited for over TWO HOURS for a "live chat"assistant!!! What a total joke!! Don't O2 care about customers - or providing customer service?? Wait time to actually "talk" to somone is over 30 MINUTES! Always the same - appalling customer service ... AL...

Resolved! Delivery hasn't arrived yet

I have been waiting for 3 days for my mobile phone to arrive.

Resolved! shared plan

have a contract with O2 , how much would it be to have my Wife on my plan. We are paying for 2 different plans now we need something cheaper, pls help

Resolved! Live chat working

Hi does anyone know if live chat is working? It won't let me connect

Resolved! Are O2 to O2 calls free?

Hey guys, It's contract renewal time and I'm thinking about giving O2 a go. I'm gonna be taking out 2 pay monthly phones for myself and my girlfriend but I can't find any information about O2 to O2 call/text charges. I'm hoping they're free like with...

Resolved! I need to cancel my contract, why can't I find how to do this?

Please provide me with information as how best to check the date my contract ends so I can give 1 month's notice? Your My O2 area really does not make this process easy!

Resolved! Contact number

Does anyone know the customer services number for O2 when not dialling directly on the contract phone?

Resolved! change to persoanl details

My mobile phone is set up in my girlfriends name. I am trying to change the bank details and the address as we are now no longer together. She can confirm thatit is ok to change the details. i have tried to do so on line, but it will not let me. Can ...

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