Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contact o2 customer services by email

Hi guys, Is it possible tocontact o2 by email to pay off a device plan and cancel an airtime plan? Or any customer service to be honest. I'm cycle touring in Thailand, Cambodia and Vietnam and it's not really practical to phone or write! Thanks!

o2 have disgusting customer service - blocked my phone and take my money for no reason

Never open an account with o2. The customer service is appauling. o2 keep blocking my phone when my bill is due and have done this on numerous occasions and continue to do so. They take money out of my account and then return it the day after. Then m...

Resolved! Taken money

Why when I applied for contract has o2 £9.99 for phone cost when I failed credit check without confirmation?

Resolved! Data Upgrade

Hi, I upgraded yesterday with 02 via the Carphone Warehouse. I was on unlimited calls and texts for roughly £33 a month with 5GB of data on Iphone 5S. I upgraded to a similar deal with the Iphone 6S but with 3GB of data (34.50 a month). My question i...

Resolved! Active O2 mobile number shows as disconnected bill on login to o2 and not visible to o2 apps.

Has anyone else had the following issue with O2? Each timeI login as me on the O2 website or the my O2 applidation for Android, my usb mobile data penstick is accessible but my mobile phone which I upgraded 4 weeks ago is missing or listed as disconn...

Keeping my number - moving to Monthly from PAYG

I have just received the new SIM and loaded into phone - how do I keep my original number

Resolved! Image compression and traffic management

I'm thinking of rejoining O2 after a few years with Vodafone and have a few queries.1) is O2 still using data compression on mobile data? Specifically compressing images resulting in very poor image quality and video quality2) is O2 using any traffic...

Resolved! My account

How do i change my address on my account

Resolved! canualing my pay monthley account

HI there i would like to cancal my new pay monthly account if it posable Thanks

Resolved! Mobile in spain

Hi I'm going to Murcia next week as we have bought an apartment there.Will be going a few times a year .What are charges for calls and texts.Do I get charged if someone rings me ?

O2

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