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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Calling and texting overseas from the UK

Where can I find a clear statement of the cost of calling and texting overseas from the UK .I have made calls to the US and to Spain and the cost seems to be over £1 a minute.Is that correct?What is the cost of a text --I seem to have been charged 29...

Resolved! Reactivate Mobile charge

I turned off Mobile charge and would like to turn it back on

Resolved! Payment Date

Hi i was just wondering if its possible to change when my paymeny comes out of my account.

Resolved! O2 Travel Bolt On

I have recently upgraded my tariff to one that includes O2 travel as one of its features. I already have O2 Travel as a Bolt-On - do I have to unsubscribe from this as it is now included in my tariff?Thanks in advance,Alistair

Resolved! Transfer of airtime plan

Hi guys first postI'm the contract holder for a phone my girlfriend pays for with no problems by the way , however if She was to pay off the device plan can the airtime plan be transferred into her name?She has a good discount so doesn't really want ...

Resolved! Premium & information services

I found this "Premium & information services" on my latest bill, I have no idea what it is.it has been charged 7.50£ for this.if it is some subscription, can you please tell me how can I cancel it?many thanks

Resolved! Upgrade via Carphone Warehouse

Been with O2 for around three years and my original contract deal expired over 12 months ago. I am currently sim only. My account indicates that I can upgrade. My ailing Xperia T now needs replaced, but the best deals seem to be via 3rd parties, such...

Resolved! Best deal possible

Hi, My contract is about to finish and wondered when is the earliest I can negotiate a better deal? I have been offered a greatly improved package and new handset elsewhere but must admit your supply and service has been spot on and would remain loya...

Resolved! Cancelled contract and overdue payment

I had a friends contract on my account for a while, we have now cancelled this contract set up a new one and transferred the number when we did this I was told I wouldn't need to pay anything turns out there was the last months bill which is now over...

Resolved! how long does it take to take of a restriction?

I am very annoyed at o2. Why did i get told the restriction would take 1-2 hours to take off, but its been longer. and they shouldnt have restricted it in the first places. annoyed and very close to leaving

O2

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