Solved: Can't pay my bill

Anonymous · ‎24-03-2017

I do not have an option to pay my bill online. O2 want me to call 03448090202 but I forgot my memorable word so they can't access my account.

Is there another way to pay?

It seems silly that O2 are making it impossible for me to pay the money I owe them.

ARGH

MI5 · ‎24-03-2017

Have a look at our help thread to see if it helps https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
You can also reset your memorable word in your MyO2 under "manage my details" http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-03-2017

Have a look at our help thread to see if it helps https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
You can also reset your memorable word in your MyO2 under "manage my details" http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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