Cancellation of Monthly SIM

[Debs4]

I received a monthly SIM from you and wish to CANCEL it.

Order:  MS-[Removed]

Date: 01.08.2023

Name:  Debbie Howard

Item: [Removed]

Description:  Pay Monthly Triple SIM

Serial No:  [Removed]

I have tried on many occasions to contact O2 with absolutely no luck whatsoever.  Today after waiting for 53 minutes I was told they cannot find me on the system.

Please advise URGENTLY

I do not want to pay for this dreadful service with O2

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: Cancelling Your Contract