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Cancel contract

Rachmc95
Level 1: Joiner
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on ‎05-02-2024 13:32

on ‎05-02-2024 13:32

Hi

i would like to cancel my broadband contract please 

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jonsie
Level 94: Supreme
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on ‎05-02-2024 13:40

on ‎05-02-2024 13:40

Help here

Guide: Cancelling Your Contract 

For Virgin call 0345 454 1111

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎05-02-2024 13:40

on ‎05-02-2024 13:40

@Rachmc95 

Broadband is still with Virgin.

Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.

Or if it's mobile broadband Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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on ‎05-02-2024 13:50

on ‎05-02-2024 13:50

Broadband is dealt with by Virgin Media

Dial 150 from a Virgin landline or

0345 4541111 from any other phone 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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on ‎05-02-2024 14:16

on ‎05-02-2024 14:16

Possibly mobile broadband....

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎05-02-2024 15:13

on ‎05-02-2024 15:13

Could be.

Options given just in case as not clear.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎05-02-2024 15:17

on ‎05-02-2024 15:17

Yep me too in first reply

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎05-02-2024 15:18

on ‎05-02-2024 15:18

Great minds wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎05-02-2024 15:29

on ‎05-02-2024 15:29

 

awesome-smiley-emoticon.gif

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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